CHA Mortgage Company is located in the Baxter Building on the corner of NW 23rd and Thurman.
Parking is available for Baxter Building guests in spots marked "Executive Suite Customers."
CHA Mortgage Company
2301 NW Thurman St, Ste C
Portland, OR 97210
CHA Mortgage Company's promise: Commitment | Honesty | Accountability
We don't rely on clever gimmicks or marketing schemes to get you to work with us. We earn your business through honest advice, total commitment and holding ourselves accountable to you!
Customer Service- Your Mortgage Consultant (also known as a Loan Officer) will be your main point of contact throughout your entire loan process. You won't be passed around from Loan Officer to Assistant to Processor. Not only will this save you money, it leaves less room for error and miscommunication. When we tell you something, we mean it. If we mess up, we own it. We promise to work on your loan as if it were our own and provide you with honest, clear and concise advice.
Competitive Rates- Did you know every mortgage company charges different rates and fees? We strive to provide you a great value on your mortgage by maintaining a low overhead and shopping multiple lenders for the best rates and fees.
Confidentiality and Security- Your personal information is safe with us. We won't discuss your business with anyone without your prior approval. To further enhance security, CHA Mortgage Company is a paperless company. This means we will only keep an electronic version of your file. Everything is done electronically when possible and confidential information is printed only when necessary. If we receive paper documents we shred the originals on site. Customers can send us sensitive documents by uploading them to our secure website. When laptops are not in use, they are locked up and laptops are always on the person and never in a car, trunk or otherwise. Laptops and phones are password protected and we use VPN whenever accessing your information on an open network. We take security and your privacy very seriously.
We're passionate about helping our public service heroes (Firefighters, Police Officers, Nurses, Teachers and Veterans) and we dedicate a large portion of our time marketing to our core group of customers. Instead of focusing our energy on radio or billboards ads, we choose to spend that money on educating our heroes to help them understand why working with CHA Mortgage Company is the smarter move. We want our heroes to be educated about the mortgage process so they can make an informed decision when buying or refinancing. We're building our business around education, great customer service and rates. Get a quote from your bank or credit union and compare it to a quote from us for the same rate on the same day and see for yourself how much money you'll save. Like I said earlier, no gimmicks...can you handle that level of honesty?
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